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Key Benefits Improved the business efficiency of the practice. Addressed the ‘meetings culture’, improved internal communication, changed the focus from ‘being busy’ to ‘being profitable’. Improved the internal structure of the practice. Identified key tasks for senior members, and ensured that these were monitored and delivered. Created robust management information that indicated the profitability of client work, the most valuable clients, and the areas where pitch and servicing costs must be reduced. Created better ongoing communication with professional and private clients, reducing dependency on time-intensive networking for ‘second tier’ clients.
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Mungo
Dunnett Associates Home Page |
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