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What Mungo Dunnett Associates delivered Facilitation of management awayday which brought out the key issues, and engaged buy-in of the team and owner to the urgent need for resolution and improvement Strategic planning, outlining the market trends, activities of key competitors, and buying behaviour of customers and target customers Individual sessions with senior managers, to identify their key concerns and aspirations, and create a role description which balanced the business and personal needs Creation of priority action plan for the business, with accountability given to specific senior managers and cascaded to their teams Creation of a less operational role for the owner, engaging him on business development and idea generation (his key strengths and preferred activity) Delivery of the above in 1 week Interviewing and recruitment of a specialist Operations Director to take over operational management Analysis of the profitability of the customer base and product portfolio |
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