The creation of
a prioritised action plan for the Club, based on:
Addressing
issues of internal clarity and accountability
Completing and
using the customer database to drive cost-effective marketing
Evaluating all
marketing activities, to ensure marketing expense is correctly focused, and
investment is geared towards the creation and retention of season ticket
holders
The evolution of
a marketing and business plan for the Club, based on close alignment of
resource with effective revenue generation