Mungo Dunnett Associates: Management and Marketing Consultancy

Sales Skills

Key Benefits

The purpose of our sales training is to take the individuals’ natural skills and techniques, and allow them to function more effectively by linking these to a new understanding of how customers, or team members, respond.

In a branch or call centre environment, we increase your team members’ confidence, and provide them with stronger tools and techniques to allow them to engage acceptably and persuasively with customers. The improved sales results will be mirrored in improved staff satisfaction and self-esteem.

In a managerial environment, we will ensure that you do not run the risk of promoting your most effective salespeople into a role for which they are not prepared. We provide sales managers with the skills to manage teams, coach and develop individuals, assemble and utilise management information, and ultimately to lead successful sales teams – all of which are areas too often overlooked, in the assumption that a good salesperson will naturally translate into a good sales manager.